*Please expect shipping delays of a few days due to bad weather. We thank you for your patience at this time!
*Free shipping applies to orders within the contiguous U.S. states (not applicable to Hawaii or Alaska addresses)
US Orders –Your online order will be processed within 1-2 business days, thank you for your patience. We offer free standard shipping and can arrive within 4 to 10 working days. Orders placed before 10am ET will ship the same business day, orders placed after 10am ET will ship the next business day. Once FedEx scans the shipment, shipping time takes 2 days. Please be sure to note the estimated shipping time during checkout in case anything unusual happens. Order and shipping confirmation will be sent via email. Customers can request text updates during checkout.
*International Shipping Worldwide– Your online order will be processed within 1-2 business days, thank you for your patience .Shipping time 10 to 20 working days after shipment from warehouse.
We accept all major credit cards, Paypal, Apple Pay, Afterpay, Shop Pay, and Google Pay.
sofatic.com is offered as an optional item at checkout to protect your order against the following issues:
Damaged In Transit
Lost In Transit
Delivered Not Received
If one of these issues has occurred, please file a claim on sofatic.com.
We recommend that you purchase the sofatic.com shipping insurance. If you do not purchase shipping insurance and your order is Lost, Stolen, Defective, Damaged In Transit, Delivered Not Received, or the Wrong Item has been sent, you will be refunded in the form of store credit, minus the shipping cost. Alternatively, we can send a replacement, but additional shipping charges may apply.
All information above pertains to orders placed on our website, sofatic.com.